Recruitment Administrator

Job Description

Job Title: Recruitment Administrator - Customer Account Manager (No Sales Involved)Sector: Recruitment Advertising / Resourcing Administration Salary: Competitive + Bonus Scheme Location: Norwich, Norfolk (Hybrid - Home working)Job Type: Full Time, Permanent About Us:Serve Talent, part of the wider Serve Group, are a recruitment solutions company providing advertising Recruitment Process Outsourcing Services to clients all over the UK. We facilitate job posting / Advertising on a network of leading job boards along withother fixed fee options.The Opportunity:This is a fantastically varied role within Recruitment Solutions that is focussed on admin sales support / account management Business Marketing and doesnt involve sales. This excellent administrative, client focused opportunity is ideal for a recent Graduate or somebody with a couple of years experience either as a recruiter not wanting sales or from a client focused position lookingfor a role in administration coordinator / client account management / resource admin. You will also gain exposure in Marketing, Product development, Advertising and Job Management.Role Responsibilities - Customer Account Manager:

• Working on the full life cycle of online recruitment job advertising
• Curating and optimising job specifications to ensure best reach on job boards
• Liaising with clients to gain job information, gain approval of optimised specification and monitor the success of each campaign
• Advertising vacancies via our Applicant Tracking System software
• Building positive relationships with clients and advertising suppliers
• Filtering suitability, forwarding candidate CVs to clients and sending candidates application forms
• Advising clients on alternative job details i.e. job titles, salary visibility
• Creating and sending purchase order agreements via email and Adobe Echo Sign
• Keeping our Management Information, vacancy recording, and client specific Excel and Google Docs spreadsheets up to date
• Working closely with the sales team to provide necessary sales admin
• Conducting market research to best advise clients on current advertisement trends
• Trouble shooting any errors when posting, contacting the job boards to resolve errors in a timely manner
• Proactively researching, responding and resolving enquires from clients and if necessary advising what updates can be implemented to their advert to best adapt to market trends
• Closing live job vacancies in line with closing dates and when requested by clients
• Retrieving quotes for niche job boards when requested by clients
• Resourcing candidates on behalf of the Recruitment Team periodically
• Assisting with product marketing duties where required
• Completing any other administrative duties as required

Person Specification - Customer Account Manager:

• A recent Graduate or somebody with some experience as a Recruitment Co-ordinator, Sales Administrator or Account Manager
• Ideally youll have experience in recruitment admin or will be a Recruiter looking for a non-sales role
• Client orientated, proactive and highly organised
• A personable, interpersonal and communicative individual
• Strong written English skills to be able to write clear job specifications
• Great attention to detail
• Confident using Microsoft Office Suite (Excel, Word, etc.)
• Intermediate experience of Applicant Tracking Systems is desirable, but training will be provided

Benefits:

• Flexible working / Work from home potential for right candidate after training
• Competitive salary plus bonus scheme
• Monthly company activity day
• Finish early and dress down on a Friday
• Excellent personal and professional opportunities
• 20 days holiday plus bank holidays
• Comprehensive system training
• Company pension