Property Administrator

Job Description

Property Administrator / Service CoordinatorNorwichFull Time, Permanent (36 hours)£18,000 to £20,000 per annum (Subject to experience)This varied role in a fast paced and busy environment offers a range of great benefits to ensure a rewarding and fulfilling position within our company.About us:Serve Property Ltd has been providing professional building and multiskilled/tradesman services for over four years, supported by our dedicated tradesman that have over 50 years experience. We have gained an excellent industry reputation which is leadingto us securing new clients on a regular basis.We offer services from Reactive Property Maintenance (Plumbing, Electrical, Handyman) Repairs to Refurbishment projects including Roofing, Flooring, Bathroom, Kitchen, Gardening and General Building works for both Domestic and Commercial Premises.The Opportunity:Due to unprecedented growth, we have an excellent opportunity for a Property Administrator to provide support to the Contracts Manager relating to maintenance and project work orders from key clients, as well as general administrative duties.Role ResponsibilitiesProperty Administrator:

• Taking maintenance calls from our clients management teams for domestic property maintenance and entering data on our in-house job management software
• Liaising with tenants to schedule in the appropriate Manager/Engineer/Contractor to complete quotes or/and works
• Ordering and distributing job order materials, occasionally carrying our site deliveries in company van when required
• Operating and maintaining an effective electronic filing systems for the business i.e. ensuring client orders, purchases, quoting and finances are accurate and up to date
• Maintaining weekly timesheets and sub-contractor invoices for payments
• Managing company vehicle records, tax renewals, mots, servicing, other cost requirements
• Processing supplier and client invoices, producing reports for all costs, and liaising closely with the Finance Department and Property Team
• Recording and monitoring all costs and expenses for Management
• Providing accurate data for management reports on a weekly and monthly basis

Person specification:

• Experience working in a similar Service Coordinator position within a property services business, estate agency, tenanted property management or housing association
• Familiar with Microsoft packages and able to use various other systems such as Workforce / Workever
• Personable, committed and approachable
• A good communicator with excellent verbal and written skills
• Experience using Xero accounting software is advantageous
• Basic knowledge, interest or understanding of general tradesman works such as plumbing, plumbing, carpentry, plastering, roofing, builder and handyman works
• Have an existing appreciation of maintenance or small building works timescales or the ability to quickly gain an understanding of this from your superior
• Aware of current Health and Safety regulations supported by relevant training
• Able to prioritise workloads and adhere to deadlines
• Passionate about offering superior services to clients

Benefits:

• A competitive salary
• 20 days annual leave + bank holidays
• Pension
• Flexible working options
• Personal and professional development opportunities
• Work mobile and laptop provided
• Job training
• Free onsite parking
• Company social events
• Free tea and coffee