Product Consultant

Job Description

Are you an individual who wants to earn £70-80k OTE in a rapidly growing, disruptive company with opportunities to progress Do you have a background in either customer service, business development, or a sales/valuer roleIf you have strong customer service skills, proficiency with technology and want to play a key role in a fast growing business, this could be the role for you!MissionOur clients goal is to change the perception of the double glazing industry, rather than using traditional hard selling tactics, they find genuinesolutions, in-line with their products and services, to match customers wants and needs. They do this by working smart, offering unrivaled customer service, cashback incentives and using technology to optimise their entire process. This enables them to carryout their operation from anywhere.SustainabilityFrom day one, our client set out with the goal to become a carbon neutral company by year 10. With around 6 years left, theyre heading in the right direction! They offset their emission at each viable stage.Clear growth plansOur client has plans for national expansion, and to even build their own tech. This means there will be multiple opportunities for continued growth. Joining as a trainee you will be able to see this growth plan from day one, and thenit is up to you to seize it!Ongoing TrainingOur client doesnt expect you to know everything straight away so they provide a thorough training program. Once youre up and running it doesnt stop therethey offer ongoing training as they are big believers in continued development,both in business and personally!About the role:As a product consultant, you will meet with customers in their homes (and remotely) via inbound enquiries, to provide information and support related to the products and services on offer. You will educate customers about product features/operation and benefits,answer questions, carry out surveys, and assist with orders. You will also play a part in the customer journey from order to completion & aftersales. The role will include developing and learning new skills and applying these to improved ways of working. Youmay also analyse industry or customer trends and contribute to strategic marketing and sales planning.Job details:

• Starting salary of £25,000 per annum basic with the view to increase to £70-80k OTE once initial training is completed. (after 2-3 months depending on candidates experience)
• Company car/small van provided (after initial training)
• Working hours typically Mon-Fri8.30am-5ampotential for overtime hours.

This is not a hard sell role which is normally looked for within this industry. Our client consults with prospects to find genuine solutions to their problems. If youre the average double glazing salesperson, this role is not for you.Whats on offer:

• Company car/small van provided.
• Pension scheme.
• Flexible/hybrid working. (office/remote/field based)
• Company uniform provided
• Laptop & phone provided.
• More benefits to come!

About you:

• The candidate will have a minimum of 3 years sales and/or customer service experience (face to face is desirable).
• Some experience in business development (preferred but not essential)
• Have an understanding of industry products (preferred but not essential)
• Some basic experience of how to measure/survey and the want to improve on these skills. An interest in interior design may prove helpful.
• You will possess a strong level of attention to detail.
• You will be comfortable working alone or within a team.
• You will be able to communicate with a wide variety of people to suit that particular clients needs, clearly and professionally via app, email, phone, and face-to-face.
• Experience using Google Docs, Sheets (this is similar to Excel & Word) PDF, CRM systems and some experience with accounting software and mobile payment services.
• You will be the face of the company, first impressions are very important so being well presented is a must.
• A trustworthy, reliable and driven individual.

How to Apply:If you are interested in this position and would like to learn more our client would love to hear from you! Please attach an up to date copy of your CV to the link provided and they will be in direct contact.Good luck!