Personal / Project's Assistant

Job Description

Personal / Projects AssistantSalary: £22,000 - £25,000 depending on experienceNorfolkThis is a fantastic opportunity to work for an industry leading home improvement installer of Conservatories, Orangeries, Tiled Roof Extensions, Double Glazing Windows, and Doors. Working throughout the Norfolk area. We are a friendly run business, who provideprofessional, quality, Home Improvements installations to both residential and commercial sectors. We are passionate about delivering excellent customer service and exceeding our customer expectations, we always go the extra mile, and we focus on attentionto detail.We are looking for Personal/Project Assistant to join our high profile, fast growing and forward-thinking business. This is a highly valued, integral role, customer facing, offering variety and an opportunity to promote and protect our quality products andbrand. You will assist in delivering our new strategies and goals.As one of the leading Home Improvement companies in the area we set high standards in customer service both externally and internally. We strive for excellence across the business and expect you to commit to these values.This is a unique opportunity to join a highly successful team that continues to grow and develop. Working as a Personal/Project Assistant to the Sales Manager, you will be hard-working, with a flexible and adaptable approach, excellent customer service skillsand the ability to exceed our customer expectations. You will be part of our busy and friendly Sales / Showroom team, working alongside the Sales Manager. You will be delivering quality customer projects. Whilst reporting to the Sales Director you will alsobe reporting on a regular basis to the company Directors.A good sense of humour is a must, we enjoy our work and provide a busy and happy environment. You will have a positive outlook and you will be driven to deliver an excellent service to our customers.We are committed to supporting our staff to further develop in their roles, we encourage personal development, which is supported by training where required. You will be able to develop ideas and influence management to implement the best ideas to enablethe company and you to grow and develop.The hours of work are 40 hours per week, working 5 days per week on a two-week working pattern to include alternate Saturday working.Role responsibilities:

• To undertake office administration, which will include printing, scanning and collating reports.
• To analyse sales performance and trends and report to the company directors.
• To manage the shared drive structure and undertake system housekeeping.
• To liaise with Marketing partner companies.
• To deal with customers both face to face and via the telephone, providing excellent customer service.
• To be responsible for the Sales training material and updates.
• To work with the Sales Manger to develop confidential costs and profits.
• To ensure that quality work is carried out at all times.
• To support the project department and assist with resolving any issues in a timely and effective manner.
• To develop excellent working relationships with external and internal stakeholders including customers and suppliers.

Person attributes

• A highly organised and methodical individual
• The ability to multi-task and prioritise effectively.
• A proactive and self-motivated individual with the ability to use your initiative.
• A clear and confident communicator with ability to demonstrate excellent written and verbal communication;
• The ability to analyse data and report findings.
• The ability to manage our external customers and develop professional relationships.
• Excellent IT skills
• A positive can do attitude with the ability to meet deadlines.
• Excellent attention to detail.
• Effective time management skills with the ability to prioritise tasks.
• Clean driving license.
• A self -motivated individual who has a can-do approach to work with the ability to get the job done in the required timescales.
• A willingness to undertake further training with the ability to implement learning into your daily work.

What we can offer

• Competitive salary depending upon experience
• Full on the job training
• Free onsite refreshments
• Free onsite parking
• Pension Scheme
• Career progression
• Full company training will be provided

Please send your CV and covering letter.