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| Job Location | Norwich |
| Education | Not Mentioned |
| Salary | £28,000 - £30,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
IT Support Field EngineerIT Support Engineer, ICT Support, ICT Technician, Customer Support Engineer, 2nd Line Support, Field Support Engineer, Microsoft, Windows Server, SCCM, Active Directory, Office 365, Apple OS, Google Chrome OSSalary up to £30,00 per annum+ £4000 car allowance+ Competitive Company benefitsNorwich and surrounding areas.Immediate starts available.Our client is looking for an experienced IT Support Field Engineer to support their customers. Our client is the leading supplier of technology and resources to the education sector, supporting schools, teachers and learners, enabling the improvement ofeducational outcomes worldwide.IT Support Field Engineers provide technical support for their managed services customers enabling schools and colleges to deliver learning. The role covers a broad range of technologies including all on-premise, cloud wireless networking solutions and alltechnologies needed to deliver teaching and learning. Support engineers have a strong customer focus with a proactive approach to service delivery. In this role you will work in partnership with the customer to ensure that their technology really deliversfor their school.This role requires travel to multiple customer locations, attending up to 2 sites per day.Key Skills and Requirements• An Enhanced DBS will be required once you secure the role• Experienced using Microsoft Office tools, Windows Server and SCCM• Strong multitasking and problem solving abilities. Excellent communication, customer handling and inter-personal skills, via phone, face to face and other remote access methods.• Strong planning, organising and prioritising abilities. Customer focused. Flexible to cope with change, be proactive and adapt quickly to a developing type of service delivery• Experience of problem solving within a technical environment• Ability to work your way around a problem, finding a solution where others fail.• An engaging personality that easily builds relationships and instils confidence• Experience using Active Directory• Google and Apple Operating System Experience is desirable however not essential.In the first instance please submit your CV.