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| Job Location | Norwich |
| Education | Not Mentioned |
| Salary | 20,000 - 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Junior IT Helpdesk Technician Norfolk Up-to £24kCooper Lomaz have an immediate requirement for a Junior IT Helpdesk Technician with a locally based organisation. This is a superb opportunity to progress your career within a growing organisation. You will have the opportunity to get hands on experience withthe full range of IT Software Issues.Role -1st/2nd line support for telephone support call. Management of support calls/emailsCommunicating with customersProvide assistance to clients Review and manageTesting of bug fixes, new modules and featuresRemote support and troubleshooting of all software & hardware products.Escalation of issues to HQ based development teamScheduling of external serviceDesirable skills - Good verbal and communication skills IT knowledge Good time management Ability to manage with multiple open client support requests Self-motivated to learn and develop skills. Desire to develop Coding / database experience would be beneficialIf this role is of interest Apply via the link!