Head of Property Improvements

Job Description

Orbit is a fantastic business and one thats really going places.Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.Over 50 years later, were one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our beliefin people and what they can achieve.Your role at Orbit.It takes an exceptional person to work in a place that strives for excellence, demands courage and pushes boundaries to get the right service for our customers. Is that youWithin our multi award winning department we look after 46,000 homes across a geography covering the Midlands, South and East of the UK.Reporting to the Director of Property Operations and working closely with the Strategic Asset Management (SAM) and Commercial teams, the Head of Property Improvements will lead the physical delivery of the Groups planned and ad-hoc investment into existinghomes.The Head of Property Improvements will be responsible for leading the Property Improvements team to deliver from inception to final account, approximately £40m per annum of capital and revenue investment. You will ensure that all programmes are deliveredin accordance with the Groups Standing Orders, policies and procedures, on time, within budget and with maximum value for money. All of this will be achieved while providing a first-class, customer centric service.

• Lead the team on the scoping, specification, design sign-off and procurement of projects
• Lead Orbit and contractor teams to successfully deliver a range of programme types, including the new net zero carbon programme
• Establish and lead multi-disciplinary project teams to deliver projects, mitigating any financial risk, including the recharging of leaseholders
• Lead the reporting of project and programme progress
• Ensure that site checks are undertaken to agree or validate the necessity and accuracy of contactor and/or consultant work proposals, schedules, quality of work and customer care precautionary works
• Ensure project works are delivered within the constraints of CDM requirements and that project specific construction phase plans are reviewed and updated
• Undertake regular health checks and benchmarking exercises, ensuring value for money and value engineering, including the effective management of contract variations from a cost perspective
• Establish, improve, and manage a range of KPIs/measures to ensure effective performance and efficient project delivery
• Develop strategies and policies which ensure cross-Orbit implementation of existing and new capital/revenue projects and which respond to local and national investment opportunities
• Ensure procurement activity adheres with the latest Public Contract Regulations and requirements of the new regulatory regime
• Take responsibility for successful project management outcomes, including strategic business cases, project initiation documents and supporting procurement processes
• Promote and implement a culture of customer first, quality, excellence, value for money, continuous improvement, and respect for all employees and stakeholders

What will help you make a difference.

• A degree or professional qualification related to propertyRICS or building qualification preferred
• Deep technical knowledge and substantial practical experience gained within property investment programmes including net zero carbon work
• Experience of retrofit and regeneration projects is highly desirable
• Proven experience in delivery of programmes through performance improvements (cost, quality and time)
• Excellent analytical skills, with the ability to consider options appraisals
• Substantial employee management experience in leading, motivating and developing diverse multi-site team
• Willing and able to participate in the out of hours and emergency rota duty

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality,religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit.Why OrbitRewarding your contribution.We understand that everyone has different needs when it comes to benefits. Thats why we have created an attractive benefits package with the option to select and purchase flexible benefits to suit your individual circumstances. Some of our core benefits include:

• £5,400 car allowance
• Group bonus potential up to 15% of salary
• 27 days annual leave plus bank holidays and the Orbit day
• Private medical insurance
• Excellent contributory pension scheme
• Life assurance

Our culture and purpose.We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contributetowards achieving together.At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playinga key role in driving UK housing growth.Work for Orbit. Believe in people.We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.