Enforcement Agent

Job Description

Newlyn is currently looking for a number of Enforcement Agents to join their team you will be home based but we need coverage in the Norwich area. You will join us on a full time, permanent basis and in return you will receive a competitive salary. You must be flexible with working hours as early mornings, evenings and Saturdays can be required.The holder of this position must be an honest and dedicated individual who can display excellent communication and negotiation skills. The applicant must also be numerate and articulate. A full driving licence is required along with first-rate navigation skills and excellent organisational and prioritising ability. The successful Enforcement Agent will need to have passed the IRRV exam and hold Bailiff Certification.Who are Newlyn PLCEstablished since 1999 we are now one of the top 5 Enforcement Companies in the UK and are the top performer in almost every Borough we service.We believe in cultivating positive relationships, with our clients, our customers and our people.Professional, friendly service runs through everything we do and were keen to develop our team’s passion, innovation andintegrity.We want To be the best at what we do today, tomorrow and in the futureWhat you’ll be doing as our Enforcement Agent …- Visit Taxpayers with a view to collecting outstanding monies or removal of goods- Interact with members of the Public in person and on the phone when enforcing Magistrates Liability Order- Interact with Clients in person and on the phone, taking instructions and implementing those instructions- Cash collection and the correct cash accounting to the office of all monies received- Dealing with Removal Contractors and Auctioneers- Completing all the necessary documentation in a detailed and accurate mannerOur Enforcement Agent will have the below skills and experience…- Able to organise own workload and prioritise- Able to work on own- Use of initiative- Communication skills- Reliable- Assessment skills- Ability to deal with the public in difficult situations- Able to communicate with people on all levels – orally and in writing- Must be assertive whilst at the same time compassionate- Confident manner and strong personality- Have good administration skills- Smartly dressed- Self motivatedOur ValuesEverything we do is shaped by the six Values of Human, Accountable, Passion, People, Integrity, Innovative. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Our BenefitsOur colleagues are unique and that’s why we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health cash plan and all the tools, technology and support to help you become the very best you can be.If you feel you would be successful as our new Enforcement Agent then please show your interest by clicking ‘apply’ now…Newlyn are an equal opportunities employer and comply with all equal ops legislation.A criminal disclosure will be requested in the event of an individual before offered this position.