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District Direct Officer

South Norfolk Council & Broadland District Council
Job LocationNorwich
EducationNot Mentioned
Salary27,576 - 32,392 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you enjoy making a difference to peoples lives Would you like to assist people in being discharged from hospitalWhat you could be part ofOur team of District Direct Officers work directly with the Norfolk and Norwich Hospital, Hellesdon Hospital, Discharge Facilitation Services, Housing Authorities and Adult Social Care to ensure that people are discharged from hospital as soon as it safefor them to be so. Sometimes, it is the small, practical things that can delay this rather than any clinical need. Sometimes the need is for appropriate housing. The post holder will be working as part of a team to make this happen. Full training and supportwill be given within this established team. The post holder will have a primary focus on The Norfolk and Norwich University Hospital although work in some other settings may be required.Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital and we challengeourselves to develop new and innovative ways to improve the services that make a real difference to peoples lives.What youll be doingTaking and actioning referrals from the clinical teams and the Home First HubArranging any home modifications to enable dischargeArranging cleaning services as necessaryLiaising with patients families to make discharge arrangementsVisiting patients homes prior to discharge to identify any potential difficultiesLiaising with hospital staff to arrange home visitsEnsuring that the Team Leader is informed in the most timely manner of any factor that may delay discharge.You must haveGreat communication skills across a range of partnersFull driving licenceAccess to your own vehicleAbility to work to extremely tight timescalesWhats in it for youOur package includes:

  • 25 days holiday increasing to 28 days after 5 years service plus bank holidays (pro-rata for part time employees)
  • Opportunity to work your hours flexibly to improve your work life balance (where operationally possible)
  • Employer pension contributions of 15% with the option to make additional voluntary contributions
  • Access to our One Team Rewards scheme including discounts in high street shops and restaurants, employee assistance programme, cycle to work scheme and a car lease scheme.
  • Payroll giving scheme
  • Refer a friend scheme
  • Regular reviews with your line manager, develop a personal development plan, as well as opportunities to undertake personal professional development training
  • Compassionate leave and sickness entitlement for times of need
  • Support towards volunteering days in the community and encouragement to be involved with fun activities to raise money for local and national charities.
If external, please apply via our website. If internal, please apply via submitting your expression of interest to the relevant recruiting manager, a template for an expression of interest can be found on Connect.Closing date: 17 January 2023Interview date: 24 January 2023*The Councils reserve the right to close the any and all vacancies after one week, if there is judged to be a sufficient number of applications received.Please note that this post is subject to a satisfactory criminal record check.

Keyskills :
Communication skillsorganisation skillsworking to timescales

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