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| Job Location | Norwich |
| Education | Not Mentioned |
| Salary | 12.00 - 17.00 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
Desktop Support TechnicianLocation: Hellesdon, NorwichYou may be expected to travel in the Norwich area, if you are a car owner drive this would be advantageousJob Type: TemporaryDuration of booking: Expected to last up to three months with possible extensionProposed start date:Sector: HealthcareBase: HospitalBand: 5Pay Rates: £12.00 to £15.00 paye per hour£13.00 to £16.00 paye inclusive of Holiday Pay£14.00 to £17.00 umbrella per hourDepending on skill and experienceWorking Days and Hours: Monday to Friday 9am to 5pmThe Service Desk is the single point of contact for all Technology related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust within agreedservice levels and clinical/business priorities. The Desktop Support Team works alongside the Service Desk to provide support that cannot be performed remotely at 1st time fix or requires specialist 2nd line knowledge. In addition, team members will be requiredto contribute to other IT service management processes, functions and projects to ensure that service operation is efficient and professional.The vision of the Service Desk and the Desktop Support team is to become a centre of excellence that provides IT support and services that are business aligned, performance driven, customer focused and adhering to industry best practice. The team is to embracethe Trust values and to demonstrate these in their day-to-day work, making a difference in everything that they do - "Transforming Care Through Technology"The Desktop Support Technician role will include:
Keyskills :
Active DirectoryNHSService Desk Management ITIL4 or ITILv3 Foundation