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Job Location | Norwich |
Education | Not Mentioned |
Salary | £20,000 - £21,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time or part-time |
Customer Service RepresentativeNorwich, NR1 3NGPermanent - £20,972 per annumFull-time (37 hours)Tate continue to work in partnership with the Phoenix Group, to identify individuals with a passion for delivering great customer service, to join their existing teams in Norwich. Phoenix Group is the UKs largest long-term savings and retirement business with c.6000 employees in the UK who are responsible for looking after 13 million life and pension policies on behalf of their valued customers and financial advisors.What Phoenix offer:Phoenix Group want to be the best employer any of their colleagues have ever worked for. You will enjoy a competitive salary, attractive benefits package which includes annual bonus potential, private medical insurance, generous holidayentitlement, enhanced maternity, paternity and adoption leave and a range of other financial services and lifestyle flexible benefits.Longer-term opportunities are open to colleagues, with the ability to undertake financial based qualifications and embark on a successful career development pathway. Phoenix Group are committed to ensuring that everyone feels accepted and safe at work and are proud to be an equal opportunity employer. Everyone is valued at Phoenix regardless of age, gender identity, neurodiversity, race, ethnicity, socioeconomic background or anything else.As you begin your journey as a Customer Service Representative, you can expect a strong induction into the Phoenix Group with a classroom-based training period to give you a good understanding of our Life and Pensions products and how to navigate our systems.As a Customer Service Representative in our Contact Centre, you will be responsible for: