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Customer Service Advisor

rthirteen recruitment
Job LocationNorwich
EducationNot Mentioned
Salary£12.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , part-time

Job Description

R13 Recruitment are currently supporting a well-known organisation in their search for a Part TimeCustomer Service Advisor (Saturday) to join their Norwich team on full time, temp2perm basis, working Saturday, 8am - 5pm, and is offering £12 per hour. You will be responsible for handling incoming calls, answeringemails whilst providing advice and resolving problems at every level.The benefits

  • 22 days holiday + bank holidays (increasing with service)
  • Pension contributions
  • Death in service payment
  • Maternity/paternity pay, and shared parental leave
  • Company sick pay
  • Employee and store discount
  • Employee assistance programme, wellbeing events and counselling services
The day to day
  • Handling incoming calls from external stakeholders, answering enquiries and providing support.
  • Dealing with problems and taking remedial actional as required.
  • Arranging annual services and deploying engineers.
  • Reviewing the severity of situations and deciding whether immediate action needs to be taken.
  • Accurately updating systems.
You will have/be
  • Previous customer service experience, either office or face to face.
  • Computer literate with working knowledge of Microsoft products.
  • Excellent communication and interpersonal skills.
  • Organised and accurate when handling administrative tasks.
  • The ability to work under own autonomy or as part of a team.
How to applyTo hear more details about this fantastic opportunity please email your CV to Indiah Stannage - Senior Recruitment Partner (Temps) at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assumeyou have been unsuccessful.

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