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Job Location | Norwich |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
We are recruiting for an exciting role with our client based in Norwich who are looking for a Customer Account Administrator.This position serves as the companies intermediary with its customers in both order administration as well as contract administration. Professionally facilitating the order and contract life cycle process, the Customer Account Administrator provides customersupport from order inception through shipment. This team member is a customer advocate to the organisation and, in addition to order entry and contract administration, fields customer complaints, queries and issues that may arise.We are looking for candidates with strong customer services skills, good attention to detail, confidence in dealing with Business Customers by phone and email to join this very successful business.If you have any language skills such as French or German or any other language skills that could be advantageous but not essential along with..... Previous Manufacturing Admin Experience Familiar with Functional Business Plans and KPIs (or actively been a part of) Advanced ExcelWhats in it for youThe company offers free parking onsite and the potential for hybrid working after successful probation and industry competitive salaries. Along with the following; Auto enrolment pension after 3 months, employees cont. 2.5% employers cont. 10% Annual leave start 24 days per year, increase 1 day per year for 5 years up to 28 days, 10 years increase to 30 days Wellbeing days Employee Assistance Line Summer day out Christmas Party Employee excellence awardsPlease apply online with your up to date CV.