Community Training Administrator

Job Description

Community Training AdministratorDepartment: Engagement & IncomeAnnual Salary: £18,525 - £20,592 per annum Location: Norwich officeHours: Full time, 37.5 hours per weekContract: PermanentAbout East Anglian Air Ambulance: East Anglian Air Ambulance is a regional charity that provides life saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of rapid response vehicles taking our crew of critical careparamedics and doctors to the scene of the incident, to provide advanced pre hospital emergency medical care (PHEM).We are immensely proud to have been listed as the number one charity to work for in the 2021 Best Companies list for the national Charity Sector.The Charity has also been recognised as the 6th Best Company to Work for in the East of England in the 2021 listings and 14th in the Top 100 Mid-Sized Companies to Work For in the UK. In 2020, EAAA was awarded Employer of the Year in the Norfolk and CambridgeBusiness Awards.East Anglian Air Ambulance not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference - Together We Save Lives.About Community Training Programme:Since 2018 East Anglian Air Ambulance has been delivering lifesaving Community CPR and Defibrillator training sessions to over 10,000+ children and adults, but we need to train more people to save more lives across East Anglia.Every year approximately 12,000 people suffer a cardiac arrest in the East of England. Only about 40% of those who suffer a cardiac arrest receive any form of bystander CPR before the arrival of the ambulance service and less than 20% have a defibrillatordeployed before emergency services arrive.The cardiac arrest survival rate in the UK is only around 8%, but if a defibrillator is used alongside effective CPR within the first 3-5 minutes, the chances of survival can increase between 40% - 70%.With significant funding in place and ambitious targets to train as many people as possible across East Anglia in Basic Lifesaving Skills we are looking for 3 new roles to take this important programme to the next level.About the role:You will provide excellent administrative support for EAAAs Community Training team and specifically the flagship Community CPR and Defibrillator Training programme to schools, community groups and organisations across East Anglia.Responsible for managing the Community CPR Training bookings and general enquiries, you will ensure that all of our training programme supporters receive the highest standard of customer service. You will manage the logistics for Community CPR equipment,making sure it is in the right place at the right time so trainers can deliver their sessions.You will have strong administration and IT skills, knowledge and experience of using CRM systems and will be able to use your excellent communication skills and confidence to deal with a diverse range of people.This is a vital role to ensure all our training participants and supporters have a great experience supporting EAAA, and our community training programmes improve outcomes for patients in cardiac arrest across East Anglia, saving more lives.Closing date: Monday 07 March (9am)Interview date: Week commencing 14 MarchTo Apply and for more information:If you would like to find out more about this position and to apply, please click the button to be directed to our website.No agencies please.

Keyskills :
Administrative SupportBookingsCRMCustomer ServiceLogistics