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CNC Business Support Apprentice

South Norfolk Council & Broadland District Council
Job LocationNorwich
EducationNot Mentioned
Salary18,328 - 19,099 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Other Information - Fixed Term for 2 Years Love being busy, working in a fast-paced operational teamRole SnapshotYou will be friendly, polite, and professional. Every day will bring a variety of work so you will need the ability to multi-task, with an excellent telephone manner and enjoy problem solving. This role will never be dull and there will always be plentyto do!What you could be part ofOur Business Support team provide a technical and administrative service to the Building Control surveyors, dealing with Building Regulation applications, property search requests and calls from builders and homeowners requiring their building work to beinspected by our professional surveyors.Whilst also ensuring that our systems are maintained to the highest standard to enable the Councils to meet their statutory obligations to protect, enhance and keep our communities safe and vibrant.Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challengeourselves to develop new and innovative ways to improve the services that make a real difference to peoples lives.What youll be doing

  • Assisting with all incoming communication
  • Provide administrative support to the services of the directorate(s).
  • Checking and verifying customer requests, updating, and maintaining computer systems as necessary.
  • Raising sales ledger invoices and purchase orders and undertaking reconciliation and goods receipting as required.
  • Assist in the implementation of new and improving existing office systems, to meet the overall directorate objectives and service area requirements.
  • Responding to routine correspondence and enquiries from members of the public, suppliers and staff
  • Provide document scanning and indexing services.
  • Study for a technical qualification with the professional bodyLevel 3 in Business Administration.
You must have
  • Good general level of education including GCSE Maths & English, grade 4 (C) or above or equivalent
  • Some basic administrative experience in a similar or related role or a basic knowledge of chosen apprenticeship
  • Demonstrable interest and enthusiasm for the areas in which the apprenticeship is based
  • Good IT skills with a knowledge of a range of computer packages e.g. Microsoft Word, Excel etc.
  • Evidence of confident communication skills and telephone manner
Whats in it for youWhy Work For UsDo you want to know more about why our staff work for us Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.What Flexible and Agile Working Arrangements do we OfferThe Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.What Roles Do the Councils OfferThe Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. Fromhere you can plan your career with the Councils or get some ideas on other roles that you may be interested in.What Benefits do our Employees ReceiveView all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.What Employer Accreditations do we HoldThe Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.What Wellbeing Support do our Staff Have Access toThe Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the websiteoutlining our commitment to the wellbeing of the employees of the Council.Where are we advertisingAdvertising Internally and ExternallyIf external, please apply via our website. If internal, please apply via submitting your expression of interest to the relevant recruiting manager; a template for an expression of interest can be found on Connect.Key Information:If you any questions about the role, then please dont hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.Closing date: 1 March 2023 The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.Interview date: To Be Confirmed

Keyskills :
admincommunication skills

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