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| Job Location | Norwich |
| Education | Not Mentioned |
| Salary | 20,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We are recruiting for an excellent opportunity based in the city centre. This role is administratively based with some client contact involved. If you enjoy working with business customers and offering advise and have a keen eye for detail, this could bethe role for you.The role will involve the following Assisting with customer upgrades Liaison with all clients and colleagues over all matters relating to auditing queries Logging of information on our CRM to aid reporting and analysis Escalating any problems with audits to the Senior colleagues Working to achieve team KPIs and individual targets Identify and refer any upsell/cross-sell opportunities Looking for ways to continuously improve our processes and practices to enhance the customer experience and company efficiency.The following skills are desirable; Proactive team member. Strong organisational skills and the ability to multi-task and prioritise. Problem solving attitude. Knowledge of insurance or similar sectors would be useful or dealing with contractsExcellent benefits on offer and progression. Please apply with your updated CV.