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Care Coordinator

Hales Group Limited
Job LocationNorwich
EducationNot Mentioned
Salary£21,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Care Coordinator - Full time position - NorwichOur client is an award winning, domiciliary care provider based in Norwich, seeking a full time office based care coordinator.The successful candidate will need to demonstrate a level of experience within the domiciliary care sector and a great attitude with an adaptable and friendly personality. The ideal candidate will also have administration experience and is able to hit theground running, reporting into the Registered Care Manager. This is an office-based role with great responsibility towards staff and clients alike.Key Requirements:

  • Experience in the domiciliary care industry or similar
  • Gained or wanting to study towards Health & Social Care Certificate L3
  • Proficient IT Skills including: Rota planning systems, Outlook, Word, Excel
  • Ability to work under pressure and to strict deadlines
  • Good communicator with a confident and friendly telephone manner
  • Ability to problem solve and seek the best possible solutions even when working under stress; ensuring you remain polite and respectful of all colleagues and clients at all times.
  • Ability to work well as part of a team, as well as on their own
  • Highly organised person able to multitask and perform well in a busy work environment
Main duties and responsibilities:
  • Coordinate and manage the care assistants team whilst providing them with the necessary leadership and motivation to deliver their best possible work to clients
  • Responsible for keeping all care assistant files and client records up to date on a daily basis
  • Liaising with all care staff, existing and prospective clients and various health professionals, to ensure the smooth running of services and provide Safeguarding whenever necessary.
  • Allocating calls and duties to the Care Assistants, ensuring their skills and expertise matches the needs of the client and work rotas are distributed accordingly on a weekly basis.
  • Assist with identification of further business opportunities outside of the current client base.
  • Expected to participate in the Out of Hours On Call rota duty (1 in 4 weekends)
  • Regularly visit clients and write/ammend care plans
  • Responsible for the organisation and participation of all team meetings, staff supervisions and spot-checks on a bi-monthly basis
Benefits:
  • Competitive salary
  • Paid holiday (20 days + 8 days Bank Holidays)
  • On-going vocational training and support
  • Excellent career progression opportunities
  • Becoming a key player in a friendly yet ambitious team
  • Company award scheme participation
  • Friendly work environment with fun employee days out
Please apply with an up to date CV or call Roxy on for more information

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