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Job Location | Norwich |
Education | Not Mentioned |
Salary | 20,000 - 25,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service Adviser - Call HandlerNorwich NR7 - £21K - £23k with bonus of £7k per year + great benefits!You will have a positive telephone manner and enjoy building customer relationships. Duties: Taking INBOUND CALLS from clients placing orders etc & making Outbound calls, Building relationships with clients, advising of new services resolving queries etc.Customer Service - Call handling - Speaking to clients who are placing orders....booking in deliveries etc building relationships with regulars....To include all aspects of account management, customer service & support, as well as efficiently respondingto customer inquiries.You will need a Pleasant telephone manner, be Enthusiastic and have previous experience in a similar role!Monday to Friday - Hours - 40hrs a week, flexible shift pattern - permanent Great company & benefits !
Keyskills :
Customer RetentionCustomer ServiceSalesCall LoggingCross Selling