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Administrator Business Services Officer

Job LocationNorwich
EducationNot Mentioned
Salary£9.77 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Are you a strong and accurate Administrator with a special interest in Child Protection or Family Court Please see details of an ongoing temp assignment below:

  • Company: Cafcass
  • Pay: £9.77 / hour
  • Start Date: TBC following interview and DBS check.
  • End Date: Ongoing Temp Assignment
  • Location: Norwich, NR7
  • Job SummaryTo contribute to the effective and efficient management and progression of cases, providing administrative support to the local Family Court Advisors and Service Managers, including such areas as monitoring case progression, receiving referrals from the court or Cafcass Intake Team, creating updating and closing cases within ECMS, saving relevant documents, sending letters and information packs to service users, following up any missing information, telephone and reception duties, and other general administrative support as required. Post holders are expected to fully participate in local and corporate meetings as necessary.Main DutiesTo provide a comprehensive administrative support service to the team, ensuring that relevant safeguarding checks have been completed where necessary.Gather, check or verify information as required to ensure case details are accurately captured and recorded, alerting FCAs or Service Managers of missing information where necessary.Produce and send letters or other information to service users, utilising available templates. Examples include appointment letters and welcome packs.Share information or notify other stakeholders or agencies such as Local Authorities, Independent Reviewing Officers, solicitors and the courts.To maintain a welcoming reception service in the office, providing basic information and assistance to service users or visiting Cafcass staff from other locations.Monitor and maintain stock levels of office supplies, re-ordering as necessary; to include IT kit, stationery, mobile phones etc.Please apply below and one of our consultants will be in touch to discuss the role in more detail. Required skills
  • Admin
  • Accurate Record Keeping
  • Children Issues
  • Keyskills :
    Admin Accurate Recd Keeping Children Issues

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