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Account Manager

Reed
Job LocationNorwich
EducationNot Mentioned
Salary£23,000 - £25,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Reedare exclusively working with a growing organisation just outside of Norwich, who offer a market-leading solution, recruiting for the position of Sales Account Manager to join the team.Permanent, full time role working Monday to Friday 9am -5pm (although 8am-4pm could be considered).This role is responsible for managing Customer Accounts as well as handling new enquiries and upselling additional solutions.We are also looking for someone who speaks fluently in ENGLISH and BULGARIAN, to look after some customer accounts within the UK and European market.You MUST be a driver due to the location of the office.Responsibilities

  • Handling inbound customer enquiries as well as following up online enquiries, answering queries and promoting the companys services, signing up customers to work with the company
  • Proactively contacting new clients to grow the client base, introducing services and signing up new customers
  • Administrative tasks and accurately processing customer information, as well as working with other teams to ensure that customers receive an excellent service and their records are set up in a timely manner.
  • Managing new leads/enquiries, upselling/promoting other services where possible
  • Account Management of existing customers, keeping in touch with customers, providing high standards of customer service and strong relationships
  • Managing emails and communications
  • Meeting company objectives and key performance indicators
Requirements
  • Existing Customer Service/Account Management/Customer Administration/Salesexperience
  • Confident, professional and friendly telephone manner
  • Ability to upsell and identify opportunities
  • Ability to build and maintain strong relationships
  • Collaborative team working skills
  • Strong IT skills
Package
  • Salary of £23,000-£25,000 plus uncapped commission
  • Additional Bonus quarterly
  • 25 days annual leave plus Bank Holidays, with the option to buy or sell an extra 5 days
  • Friendly working environment
  • Free onsite Parking
  • The opportunity to work with a successful growing organisation
  • Regular Social Events/Team Building
Please apply online as soon as possible with your up-to-date CV if youre interested.

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