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Assistant Housing Officer

HancoxRead Recruitment
Job LocationNorthfield, Birmingham
EducationNot Mentioned
Salary£9.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Assistant Housing Officer (3 Month Contract - at least)Salary: £9.00 p/hLocation: (B31) Northfield Neighbourhood OfficeWorking Week: Mon - Fri, 36.50 hour weekBirmingham City Council are looking to recruit 3x Assistant Housing Officer’s to assist the Housing Officer in delivering a consistent, excellent, reliable, customer focused Housing Management, undertaking the full range of housing management duties which may vary according to the size and profile of the area.Duties & Responsibilities

  • Investigate and respond to complaints and enquiries within corporate standards and timescales.
  • Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems.
  • Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports.
  • Undertake programmed and responsive tenancy visits to BCC properties as directed.
  • Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings.
    • Skills & Experience
  • Experience in a similar role is preferred, but not essential.
  • An up to date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role.
  • Understanding of and ability to comply with relevant legislation including health and safety and equality in service delivery, service provision and employment.
  • Good written and verbal communication skills.
  • Ability to use and interrogate IT equipment and able to use packages such as Microsoft Word, Excel, PowerPoint.
    • ContactPlease submit your CV via the advert and one of the team, at HancoxRead Recruitment, will be in touch. Required skills
  • Communication Skills
  • Housing
  • Landlord
  • Legislation
  • Microsoft Office

    • Keyskills :
    Communication Skills Housing Landld Legislation Microsoft Office

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