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Receptionist/Administrator

Page Personnel Secretarial & Business Support
Job LocationNorth West London
EducationNot Mentioned
Salary£25,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

As the Receptionist/Administrator of this well-known Retail company based in North West London, you will offer first class customer service to clients and colleagues. You will also provide accurate administrative support to the Customer Services team.This will be a stand alone reception role until the other staff member returns from maternity leave in January 2025.Client DetailsThis company is a large retail firm based in North West London. With a diverse team of professionals, the company is recognised for its comprehensive range of products and commitment to customer satisfaction. Their operations extend across the UK and theyare highly regarded in the retail industry.Description

  • Welcoming guests at reception and escorting guests within the building.
  • Acting upon all requests that guests might have in an efficient and friendly manner.
  • General administration duties when required and responds to customer queries in a timely manner.
  • Support customers in returning purchases and with complaints.
  • Handling external and internal calls in a professional manner.
  • Booking of meeting rooms accurately and food and beverage requirements.
  • Liaising with other departments to ensure efficient communication and excellent guest experience.
  • Primary point of contact for customer enquiries and communicate with customers not only via the web but also phone and email.
ProfileA successful Receptionist/Administrator should have:
  • Have excellent verbal and written communication.
  • Be immaculately presented and highly organised and have an eye for detail.
  • Have great interpersonal skills and an outgoing personality.
  • Have a passion to achieve excellent guest service in everything that they do.
  • Be able to work well under pressure and have the ability to act pro-actively and intuitively.
Job Offer
  • A competitive salary of between £25,000 and £28,000 depending on experience.
  • Generous annual leave package, including 24 days plus bank holidays.
  • Bupa Dental Cover.
  • 50% staff discount on all company products.
  • Contributions towards your pension.
  • Free on-site parking in London.
  • A welcoming and inclusive company culture.
Required skills
  • Administrator
  • Reception or Corporate Receptionist or Receptionist or Front of House

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