Service Manager - Children in Need - Families Intervention Team

Job Description

Service Manager (Children in Need - Families Intervention Team)About the roleThe purpose of the Service Manager is to ensure the provision of a comprehensive, high quality and effective social work service to children and families, arising out of the councils duties and powers under legislation, regulations, and government guidance.Leading on the development and implementation of a framework of procedural resources and tools, recording and performance management systems and staff development programmes, to support and ensure a safe and high standard of frontline service delivery andpractice.You will have the opportunity to work with the proven Camden Model of Social Work, which Ofsted described as a learning culture, well supported by the use of a systemic model of practice. You will develop under what Ofsted rated outstanding leadershipand management where the leadership team have formed a dynamic, professionally fertile environment for Social Workers at all levels of experience to engage with children and families".We take pride in getting it right first time and you will receive the training and support you deserve to help you deliver for this already first-rate service from day one. If you have the commitment, drive, and ability to deliver high service standardsacross the borough, then you are the person we are looking for.About you: As Service Manager you will lead and manage the team of Social Workers ensuring a quality of work is sustained across the team by providing high quality supervision, management direction, advice, and professional consultation.You will ensure the professional delivery of established processes to support the organisation. Working closely with colleagues, you will work together to identify areas for improvement, ensuring that support remains appropriate for all service users. Asa forward-thinking Council, we expect staff to embrace new technology to support service users, ensuring that the level of support offered is flexible and in line with Camdens ways of working.You will have previous experience of managing within a Child in Need role and possess highly developed interpersonal skills appropriate to challenge many different circumstances. You will have experience of supervision and managing social workers and beconfident in challenging professional at all levels and possess high quality verbal and written communication skills including the ability to give verbal presentations using clear and succinct written material, to be able to produce written reports for deliveryto a wide range of professionalsAbout you Qualifications:

• Fully qualified, accredited social work professional status
• 5 years experience of managing Children in Need services
• Leadership/Management Qualification (e.g., ILM Level 4 or 5)

Technical Knowledge & Experience:

• Detailed knowledge of policies, statutory regulations and guidance relating to childrens safeguarding and child protection
• A track record of innovative and different delivery mechanisms, whilst focused on safeguarding children.
• A comprehensive understanding of the complexities of risk as it applies to children and safeguarding.
• An ability to deliver and develop the service whilst maintaining the safeguarding of children at the heart of what is achieved.
• Experience in managing social workers and their professional development.
• Good understanding of the principles of budget management and control.
• Ability to take lead responsibility for specific service developments, and to manage change and develop new services, where necessary, with partner agencies.
• Ability to develop and maintain effective partnership arrangements both internal and external to the service.
• Strong negotiation and influencing skills and ability to deal with conflict, hostility, and vulnerability, and confident in willing to challenge traditional assumptions and provide evidence to support change and drive forward improved ways of working.
• Effective written/verbal communication/presentational skills. 3
• IT literate and experience in analysing written and statistical data, enabling you to prepare and present reports to a wide range of professionals.
• Personal drive and tenacity to motivate, empower and support individuals and teams to achieve their full potential.
• Extensive case management experience of cases with complex, professional, and ethical issues including child protection, court proceedings, case conferences, and other formal processes.
• A track record of innovative and different delivery mechanisms, whilst focused on safeguarding children.
• Experience in working with vulnerable children, young people, and their families in the field of social care or other filed related to social deprivation.
• Experience of working positively with staff from other agencies and an understanding of and an ability work with different cultures, expectations, and priorities.
• Experience of managing teams in the delivery of a range of intervention and support services to vulnerable children and young people.
• Experience of the selection, recruitment, and training.
• Experience of strategic and operational planning and leading implementation of programmes of change.
• Ability to manage and motivate teams of specialist staff and create a culture of best practice and development.
• A commitment to equal opportunities and anti-discriminatory practice