Sales Consultant

Job Description

In a Nutshell…We have a new opportunity for a Sales Consultant to join our team within Vistry South London, at our site in Camden, London. As our Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales and marketingsuite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress and delivering successful continual sales.Lets cut to the chase, whats in it for you…

• Competitive basic salary and annual bonus
• Milage Allowance
• Agile working possible (dependent on role)
• Up to 33 days annual leave plus bank holidays
• Private Healthcare and Dental Insurance
• Competitive contributory pension scheme
• Life assurance - 4 x your annual salary
• Share incentive schemes
• Employee rewards portal with many more benefits…

In return, what we would like from you…

• Behave in line with our company values - Integrity, Caring and Quality
• 5 GCSEs / GCE including Mathematics and English (at C grade or above).
• A Levels in any discipline.
• Experience working in a customer facing role delivering under pressure.
• Experience in generating leads and sales through telephone based business development.
• Proven track record of achieving sales targets
• Proven track record of exceptional sales
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools
• Comfortable using multi channel forms of communication
• Ability to handle complaints and difficult situations
• Strong negotiation and sales skills
• Proven track record of successfully completing the sales process with customers
• Excellent administration and organisational skills
• An interest in property and the housing market
• Good planning and organisational skills
• Excellent communication skills
• The ability to work under pressure and meet sales targets.
• Willing to be flexible in respect of day to day duties and hours worked
• Willing to travel to all sales sites, including regional offices
• Full driving licence and access to a suitable vehicle.
• Patience and ability to remain calm under pressure
• A friendly, trustworthy and professional attitude

More about the Sales Consultant role…

• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales.
• Manage and implement new innovation in fulfilling the business targets on new home sales.
• Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
• Have a detailed knowledge of all sites within the London region and the build progress to ensure each customer is given every opportunity to purchase a new home
• Have detailed knowledge of all plots available and upcoming within all sites within the London Region to ensure each customer is given every opportunity to purchase a new home.
• Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
• Proactively working as a member of the sales team and demonstrating effective team working skills with others.
• Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.
• Ensure that customers are kept fully and regularly informed of the progress of their purchase.
• Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them if applicable.
• Work with the Site teams to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer.
• Implement the Companys continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased.
• Work alongside colleagues to ensure all aspects of the sales process are completed to the required standard with all customers.

Finally, lets tell you a bit more about us…At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, CountrysidePartnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do.Were proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thrivingspaces. Were also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, weremaking Vistry.