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Customer Advisor

Sellick Partnership
Job LocationNorth Humberside
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer AdvisorPermanentYorkOur team at Sellick Partnership are actively seeking a Customer Advisor based within the York Region for a well-established housing association on a permanent basis.Job Duties for the Customer Advisor:

  • Your primary responsibility will be to handle a range of customer enquiries, providing valuable support, expertly triaging issues, identifying the appropriate path to resolve as much as possible at the first point of contact
  • pinpoint the customer requirements, and resolve calls while logging details on the IT systems. Extensive training and ongoing support, coaching & development will be provided
  • Being the first point of contact for customers via phone or email
Essential experience for the Customer Advisor:
  • previous experience of working in a frontline customer service environment which must include handling customer phone calls
Should this role spark interest, please apply directly.Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We can adapt our processes to accommodate everybody, so please let us know how we canhelp improve your recruitment experience. Please note, our advertisements use years experience, hourly rates, and salary levels purely as a guide based on the specific skills set out in the advert. We are happy to consider applications from all candidateswho can demonstrate the skills necessary to fulfil the role. Our Consultants assess based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing noticewhich can be found in the footer on our website.

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