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| Job Location | North East England |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Theres never been a more exciting time to work in Digital at the National Trust.As a key member of our Digital Product team, youll play an important role in delivering our user experience strategy and shaping developments to the Trusts successful andaward-winning digital portfolio.The role will work in partnership with a wider range of groups: from our Digital Product Managers to Agile IT delivery teams to Digital Channel and Content teams, external partners to senior internal sponsors and stakeholders.This will help to deliver the ambitious vision for the organisation as a whole and the charitys digital strategy.This post is contractually based at our head office in Swindon, but the post is currently working from home due to Covid-19restrictions. Oncethe restrictions ease, we will return to working from the office, our properties, or regional hubs but this is unlikely to exceed an average of 2 days per week. There will be an opportunity to explore and agree remote working arrangements which strike theright balance for you and the Trust.Youll be responsible for developing and embedding the user experience strategy for the Trust. Alongside this youll play an active role in building prototypes and testing existing and proposed digital journeys with users.Asan experienced UX professional, youll use your knowledge and experience to bring the user voice to all of our digital projects and enhancements.Your track record of getting the best from your delivery teams and working in a highly collaborative way with colleagueswill enable you to work closely with content, design and product teams, championing user-centred practices to both serve and delight your target customers.To be successful in this role you will need to: Demonstrate user testing experience including prototypingand both quantitative and qualitative research methods Be experienced in working in Agile delivery teams Have demonstrable experience in using user testing data to shape digital enhancements Have strong interpersonal and influencing skills with experienceacross different levels of the organisation Have a solid understanding of user accessibility principles and WCAG guidanceBe able to demonstrate strategic thinkingIdeally have experience of Axure and Userzoom