Retail Banking Conduct â???" Risk and Controls Manager

Job Description

About the roleWe work with UK / global banks and consumer credit firms on a range of regulatory and business change programmes. We bring expertise in retail risk and regulation, and work with our clients to design and implement change to their operatingmodels, governance, processes and controls. Most recently, our projects have included Authorisation activity, Governance (including SMCR), Brexit response, LIBOR transformation, Conduct remediation (eg affordability and recoveries/collections) and improvingNon-Financial risk management arrangements and controls / outcomes testing.Our teams are self-starting, agile and thrive on new and diverse challenges. We work across Business, Risk Management (including Compliance), Operations and Finance supporting criticalbusiness change initiatives and remediation programmes. Where required we operate globally in conjunction with the international PwC network to deliver large scale change.You will work across a range of projects to build a broad range of expertise and be passionateabout delivering value and insights to your clients. As you progress, youll build your client relationship network and thrive on taking on new challenges in unfamiliar situations.ResponsibilitiesPerform advisory engagements over a diverse range of subjectmatters such as governance, non- financial risk, regulatory interpretation and compliance, operational riskPlan compliance review activities to undertake monitoring over areas of key regulationAssist in the delivery of business change and conduct risk transformationprojects, reporting progress to Senior Managers and aboveDevelop strategies to solve complex technical challenges; help firms rethink their approach to risk and control, and partner with our clients to deliver robust and sustainable changeBuild and maintaineffective working relationships with clients and help identify opportunities to broaden relationships with new and existing clientsPreferred ExperienceAwareness of the impact of regulation on firms business models and the changes required to improve thecustomer journeyInsights on the role of digital, including associated opportunities and challenges, aimed at optimising operational arrangementsA working understanding of FCA principles (PRIN) and rules (such as COBS, MCOB, PROD, CONC, SYSC, DISP, SMCR etc)Anappreciation of the UK regulatory regime including concepts underpinning Permissions, Governance, Conduct RiskExperience working within financial services risk and control projects either from a consulting, banking or regulatory perspective (including forexample compliance monitoring and testing, conduct remediation, process and controls improvement etc)Commercial awareness, sound reporting skills and the ability to work under your own initiative.Excellent communication skills both verbal and written.Goodattention to detail, and presentations skills (PowerPoint, Excel)An agility to effectively participate in varied projects within capital marketsThe ability to work under pressure and deal with ambiguityRelevant qualification is ideal but not essential e.g.ACA CFA Risk Were a leading provider of trust in the digital world - in the eyes of our people, our clients and our stakeholders. Todays business environment is different. More complex. More connected. Companies not only face new and unknown risks, but alsonew and untapped opportunities. Our team is at the forefront of this change, join us to be a part of transforming how risk is perceived and capitalised on. Not the role for you Did you know PwC offer flexible contract arrangements as well as contingent work(ie temporary or day rate contracting) The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and ourclients. These skills and behaviours make up our global leadership framework, The PwC Professional and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: uk/careers/experienced/applyDiversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating valuethrough diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be thebest they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture. uk/diversity