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IT Technician

Imperial Workforce
Job LocationNorth East England
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are Seeking an experienced - Field Based - in the North East.Our client is one of Europes leading privately owned food processors.As the IT Technician you will support the site users of factory and office systems whilst ensuring the smooth running of all IT services within the site. You will contribute to the developmentof the local IT needs for each site with leadership and direction given by the IT Manager.+ Location: This role will be a field based role your working week would be as follows

  • 2 x Days in York
  • 2 x Days in Cramlington
  • 1 x Day in Northallerton
As the IT Technician you will support the site users of factory and officesystems whilst ensuring the smooth running of all IT services within the site.You will contribute to the development of the local IT needs for each sitewith leadership and directiongiven by the IT Manager at ABP Wessex Foodsand the Birmingham Support Office IT Team.Key responsibilities:
  • Responsible for maintaining the smooth running and operation of local IT Services and minimising production down time by use of preventative measures.
  • Provide support and delivery of change/projects.
  • Responsible for providing support of production traceability systems and their components; label printers, weighing scales, touchscreens, visual inspection, barcode scanning, network infrastructure.
  • Responsible for the day-to-day support of IT Services and ensure that the sites have in place a secure and resilient infrastructure.
  • Responsible for managing the lifecycle of all site IT assets, delivery to destruction Support all IT hardware, software, and production-based systems within a very fast-paced and constantly changing environment.
  • Management of Backup, Antivirus, Proxy, Monitoring and Patching.
  • Contribute to developing and testing disaster recovery plans in line with business policy.
  • Maintain a list of issues and ensure that they are managed and cleared in a timely manner using our internal management systems and processes.
  • Installing and testing operating systems and software applications..
  • Commissioning of desktop, laptop and mobile devices.
  • Out of hours support.
Requirements
  • Proven IT support background of a minimum 2 years.
  • Deliver digital transformation initiatives.
  • High level of analytical and technical skill is required, which must be demonstrable through experience of introducing IT Services.
  • Pragmatic.
  • Experienced with Active Directory tools.
  • Proven interpersonal skills, credible and the ability to influence others.
  • You will be proactive, dynamic, motivational, collaborative and able to deliver results in a constantly changing environment.
  • A team player with ability to be selfsufficient, you will possess strong planning and organisational. skills along with the ability to be adaptable/ flexible to changing business demands.
  • Experience with networking principles including switch/router configuration and cabling.
  • Qualifications in ITIL v3 or 4 are desirable.
  • Experience with Microsoft 365 and productivity tools suite.

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