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Customer Service

Wote Street People
Job LocationNorth East England
EducationNot Mentioned
Salary18,000 - 21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We arelooking for a dynamicCustomer Service AdviserRemovalswho is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. This is a greatopportunity for candidates with at least two years customer service experience. A competitive salary will be offered alongside the opportunity to work in a well-established company.Working with a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business.Key responsibilities of our Customer Service AdviserRemovalswill be to:

  • Be the one point of contact throughout the customers journey which involves understanding the customers needs and in turn improving the customers experience. You will be expected to always maintain excellent customer service and communication standards
  • Solve problems and use intuition to resolve any issues from the client
  • Maximise sales opportunities and up-sell products and services to the customer
  • Consistently work to company and legal standards when processing documentation
  • Deal with all administrative enquiries in a professional and timely manner is a must, along with ensuring all documentation is accurately checked before processing
  • Partaking in team meetings and briefings when planned
What were looking for in our Customer AdviserRemovals:
  • Customer-centric with the ability to create a great customer experience and build rapport with customers
  • The ability to actively listen
  • The ability to work with others and share best practice
  • Enthusiastic and self-motivated with a positive approach to your work and a can do attitude
  • Excellent organisational skills with the ability to prioritise workload
  • Excellent time management, with the ability to work well under pressure
  • A passion for completing all tasks to the highest standard and be driven by results
  • Proficient IT skillsOffice, Word, Excel
If you feel have the skills and experience to become ourCustomer Service AdviserRemovals, please clickapplynowwed love to hear from you!Job Title:Move Manager (office based)Salary: £18,500 to £21,000 pa dependent upon experienceBranch Address: Ash Lane, Garforth, Leeds LS25 2GAHours: Full time Monday to Friday9.00am to 5.30pm

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