Business Systems Analyst

Job Description

Date Posted:2021-07-27-07:00Country:United KingdomLocation:Crawley, United Kingdom (IMS INC)Collins Aerospace, a unit of Raytheon Technologies, is a leader in technologically advanced and intelligent solutions for the global aerospace and defence industry.Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market.Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industryhas to offer.We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.Our Avionics - Information Management Services (IMS) Division advances information management solutions for commercial and military customers across the world. That meanswere helping passengers reach their destination safely.Within the IMS Commercial Aviation and Networks Solutions (CANS) Business Unit we connect aviation community stakeholders and airlines with intelligent data service solutions to enable the connected aviationecosystem. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career Join our Commercial Aviation and Network Solutions team today. Role Overview The CANS EMEA Commercial& Program Management Office has a requirement for a Business Analyst to provide process management, analysis and documentation of the business needs based on the desired strategic outcomes of the project across the complete service portfolio in the region.Administrativeand analytical support to ensure the smooth day to day running of the program office, its business processes and Customers coordination.The role requires extremely close collaboration with the CANS Project Delivery & Support Team to ensure the highest possiblecustomer service, as well as matrix organisations including the Product Line Managers, Sales, Implementation & Engineering, Finance, Legal and Contracts for the successful operation of the business.The successful candidate will be a proactive and enthusiasticindividual that thrives in a fast passed, process driven environment where meeting deadlines and great attention to detail is paramount. As a key member of the commercial & program office team the candidate will be provided with full training on process, productsand services to provide them with all the knowledge required to confidently undertake the role with minimal supervision.ResponsibilitiesKey point of contact for customer queries including but not limited to invoicing, service order status and reporting.Maintainthe customer service order database to ensure all relevant orders are captured and monitored accordingly including but not limited to price changes, new customersCoordinate & Manage the contractual status of new business and current customerManage customerbilling process and reviewsCoordinate with finance on Invoicing & Purchase orders for customer and supply chain.Provide data analysis and communications traffic trends to support bids & proposalsMonthly reporting for internal distribution on revenue streamsand addressable marketGeneral administrative support to the Program Management Office.Qualifications & ExperienceExperience in an IT, Communications or Aviation/Airline Business with exposure to Business Analysis and or Project Management.Strong business acumencoupled with the capability of analyzing data.Strong organizational, communication (written and verbal) and administrative skills.Strong interpersonal and people matrix management skills.Preferably, you will hold a BS/BA degree in Business, Financial, Managementand/or technical related disciplineMicrosoft Office skills (Excel, Word, PowerPoint, Visio, MS Project).Excellent customer oriented attitude.Team player (puts others first).Self-starter.Dedicated, motivates and supports othersCollins Aerospace, in accordancewith our Baseline Security requirements, will request from candidates evidence of identity, eligibility to work in the UK, and employment and/or education history for up to three years, in relation to certain roles within the business. These relate to positionswhere access to export controlled items, (e.g., Technical data, hardware, software, and services subject to international trade control laws and regulations) and Collins IT Systems may apply. For further details of the evidence required to apply for Baselineand Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. Raytheon Technologies is An Equal Opportunity/AffirmativeAction Employer. All qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms:Click on this link to read the Policy and Terms