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Service Controller

15ten15
Job LocationNormanton
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Brilliant are currently looking for a Service Controller on behalf of a leading provider of specialist equipment to growing infrastructure and associated end markets. WHAT WERE LOOKING FOR

  • Receiving breakdown calls and providing solutions by liaising with the relevant suppliers/engineering support
  • Communicating with customers and giving regular progress updates on vehicle repair status.
  • Booking services and other scheduled maintenance with garages across the UK.
  • Ensure vehicle downtime is kept to an absolute minimum.
  • Liaising with suppliers to negotiate the best commercial arrangements relating to maintenance costs.
  • Interact closely with other departments, in particular, finance, workshop and sales.
  • Provide a high level of accuracy and detail on all records created within Syrinx.
  • Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
  • Ensure that the companys health and safety policy and procedures are adhered to in relation to all depot operations.
  • Any other ad-hoc duties.
THE IDEAL CANDIDATE
  • Good written and verbal communication skills.
  • Organised and keen eye for detail.
  • Good time and task management.
  • Solid knowledge of Microsoft OfficeTM programs.
  • At least 2 years experience in a similar role.
  • Strong organizational and planning skills.
  • Good multitasking and teamwork skills.
  • Ability to work well alone.

APPLY NOW

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