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| Job Location | Newton Abbot |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Head of Operations Newton Abbot (Will require 3 days a fortnight in Lancing)£70,000 + Bonus PermanentRelocation Package available upon request!Our client is looking for a Head of Operations to join their ever-growing company on a permanent basis to oversee the Service Delivery and Technical Services operations within the Group, ensuring efficiency and productivity are improved through strong deliveryprocess and procedures.The successful Head of Operations will need to have experience of working within the Civil Engineering and Electrical field and having experience with ANPR is very advantageous. The Head of Operations will also identify and deliver continuous improvementopportunities across Service Delivery and Technical Services operations which enhance productivity, quality, financial performance, client, and colleague satisfaction.Key Responsibilities as a Head of Operations :* To be responsible for development and growth, including coaching and mentoring, of the Service Delivery and Technical Services departments to ensure operational success planning* To work with the Group COO to develop and implement management KPIs across the business* To develop and implement departmental policy and procedures that align with the overall strategy.* To support the Group COO with the integration of future acquisitions and mergers to meet long term goals* To meet with clients to resolve any issues that have been escalated * To provide leadership on operational projects, ensuring deadlines are being met and regular updates are provided * To provide accurate and clear reporting on the Service Delivery and Technical Services departments to demonstrate operational productivity* To promote a highly inclusive culture ensuring team members thrive and organisational outcomes are met, which drives the maximisation of colleague performance* To maintain strong supplier relationships and ensure a competitive procurement processPlease apply as directed.