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Quality Manager

Job LocationNewport, Gwent
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Who Are IQEIQE is the world leader in the development and production of compound semiconductor materials. With a global high-tech manufacturing presence, the company is positioned for exceptional growth. The market for compound semiconductors is at an inflection point.The superior performance of these materials is resulting in expanding applications, driven by the roll out of 5G and proliferation of connected devices.With 30 years of experience in these advanced materials, unique IP and know-how, an enviable market share, established supply chain relationships and having invested in significant relevant production capacity, IQE is uniquely placed to capitalise on thismarket growth in the coming years.Purpose of the role The Quality Manager will be responsible for the outgoing quality of all South Wales sites. They will have full responsibility for Issue management and Customer feedback.To engage with the site leadership team to identify and eliminate quality risks within the process, and subsequently mitigate the risks identified. To bring together key stakeholders to resolve customer issues within targeted timeframes.Key Responsibilities

  • The QM Is responsible for Quality Meetings, Quality Technical Support Services and Product
  • Liaises with suppliers to resolve quality concerns and coordinate internal actions where necessary.
  • Develops Quality Plan and Roadmaps to meet Customer Satisfaction, Warranty and internal quality
  • metrics using company standards.
  • Coordinates plant teams to improve quality using 6-Sigma methodology
  • Responsible for leading Quality Operating System (QOS) initiatives within the production
  • Keep traceability records regarding quality actions for future reference.
  • Manage quality documentation on FTT, 8Ds, Scrap, Dock Holds, Dock Audit, etc.
  • Co-ordinate/Participate in Quality and Contamination audits.
  • Lead cross functional team initiatives in quality to achieve no faults forward / zero defects.
  • Lead 8D resolution of warranty and customer concerns working together with other departments and stakeholders.
  • Ensure the QMS conforms to customer and regularity requirements
  • Manage the customer complaints process
  • Manage the Change process
  • Provide Quality data to enable site improvement
  • Implement IATF & Qualsys against project timeline
  • Manage & Review site scorecard
  • Site specific knowledge of customers and products
Qualifications / Essential Skills
  • Degree qualified in a technical discipline, preferably Engineering or Scientific background.
  • A minimum of 5 years experience in a Quality Management role.
  • Minimum of Six Sigma Green Belt certified but preferably Black Belt certified.
  • Working Knowledge of Advanced Quality tools.
  • Experience in implementing and Managing Quality Accreditation
  • Knowledge of ISO 9001, IATF 16949 and VDA 6.3 implementation & certification
Benefits
  • Discretionary Bonus scheme
  • LTIPs (subject to qualifying period)
  • Employee Assistant Program (EAP)variety of discounts and deals.
  • BUPA (self-cover)
  • Company pensionoption to pay up to 5% matched by IQE up to 10%
  • 23 days annual leave plus UK Bank Holidays

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