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Process Assistant O2C - Part Time

Sopra Steria
Job LocationNewport, Dyfed
EducationNot Mentioned
Salary£21,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time or part-time

Job Description

Are you a skilled administrator with good customer service skills Or are you looking for your first step into an administration environment on a part time basis If so, please do apply!Sat within the Order 2 Cash team,you will be responsible for performing transactional Order to Cash activities such as bank reconciliations, inputting and posting general ledger Journals, creating AR customers, invoices, credits and statements, debt collectionactivity and management of third party money activities for SSCL Client, Home office.This is a hybrid working role with 22.5 hours per week, Monday – Friday 9am – 2pm, working in the office 2 days a week (Thursday & Friday) and the rest of the week from, flexibility to suit your lifestyle!What youll be doing:

  • Collecting direct debit from Home Office debt.
  • Ensure day to day service delivery and achievement of all Order to Cash SLA and KPIs by monitoring workloads and escalating issues that could affect delivery targets to the Management Team.
  • Understand the boundaries of SSCL service delivery to the client. Where issues arise that are within SSCL’s remit, take ownership and seek to overcome them.
  • Displays a ‘can do’ attitude to managing own workload to be able to assist other team members to achieve the team objectives.
  • Promote positivity, openness and commitment to achieving service delivery across O2C. Understand agreed PSOP service level agreements (SLA) and strive to meet them by achieving daily targets
  • To take messages, deal with enquiries via email and phone and resolve or escalate as necessary.
What you’ll bring:
  • Core Oracle
  • Good Microsoft Word and Excel skills (basic formulas and manipulation essential, Macro writing desirable)
  • Excellent communication skills both verbal and written
It would be great if you had:
  • Experience of working within a finance administration environment.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please apply, we’d love to hear from you!Employment Type:Part time – PermanentLocation:NewportSecurity Clearance Level:SCSalary:£13,287.00.(pro-rata) inclusive of 3% flex fundBenefits:25 days annual leave (pro-rata) with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund.Loved reading about this job and want to know more about usSSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR& Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services.We employ more than 3,000 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings of just under£300m - providing more funds for front line public services.

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