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| Job Location | Newport, Gwent |
| Education | Not Mentioned |
| Salary | 20,000 - 40,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
IT Support Analyst (Newport)Newport - Paying up to £40,000My client is a global company that works with the top tech in IT. They are looking for an IT Support Analyst that will support the companies IT and Network system. The ideal candidate is someone that has a drive for working with a company passionate about technology.The role will include:*Serving as the first point of contact for IT support within the UK*Installing, configuring, and maintaining software and hardware components, HP computers and Cisco network systems*Diagnosing and troubleshooting software and hardware issues*Repairing and replacing damaged computer and network components*Ensuring the security of client and server computers*Supporting people whenever they encounter challenges with computers and network devices*Maintaining and updating technical documentation regularly*A mix of remote and hands on support*Testing new hardware and software before installation*Supporting Home workers remotely*Some UK travel*Assisting with IT Projects*End user training*Recommending and purchasing IT equipment.The ideal candidate will:*Possess a Computer Science qualification or equivalent*Have a minimum of five years experience in a comparable role*Possess analytical skills for diagnosing, resolving, and preventing infrastructure problems*Be service oriented*Have strong interpersonal and communication skills*Be able to work in a team environment on projects and support issues with corporate IT, vendors and site business group.Desirable Skills:*iPhone knowledge*HR and Sharp Printer knowledge*Service Now experience*MS Teams*Active Directory/Azure*Windows 10 and 0365 knowledge*Access Control Systems.Benefits:*Contributory pension scheme*Life Assurance and Income Protection Schemes*Free Private Medical Insurance**25 days annual leave plus bank holidays*Compressed working programme*Sight eyewear provision*Generous parental leave policies*Employee Assistance Programme*Onsite gymnasium*Free car parking*Onsite canteen*Free uniform*Excellent working environment.*Taxable benefit in kindBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or writtenpermission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies