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Infrastructure Engineer (Cloud)

Job LocationNewport, Gwent
EducationNot Mentioned
Salary40,000 - 45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The CompanySopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privilegedenvironment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets.Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, alongwith supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.The day jobWe are looking for results-oriented IT professionals with an interest in technology and desire to develop their long-term careers within Sopra Steria.This fantastic opportunity within the Aero, Defence and Security sector, is to support our renown Customers on-site cloud infrastructure in a 2nd line capacity.Key responsibilities:

  • Accept, diagnose, resolve or re-assign 2nd and 3rd line tickets
  • Create procedures and undertake knowledge transfer for Cloud Operators (1st Line) in order to allow for 1st Line resolution of tickets wherever possible
  • Collaborate with the Customers Development team in order to suggest improvements to the Cloud platform
  • Deployment of code provided by the Customers Development Team
  • Administration and management using System Center Virtual Machine Manager
Required skills:
  • Experience of Windows/HyperV/Linux
  • Good working knowledge and experience of associated infrastructure engineering tools, techniques, methods
  • Demonstrable experience of working as an Infrastructure Engineer on small or medium sized software engineering projects
  • Infrastructure skills covering administration, fault finding/diagnosis and fix
  • Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk
  • Extensive work experience in infrastructure Management and/or Cloud
  • Experience of deploying and handling of OpenShift environment
  • Configuring and operating a Cluster
Desirable Skills:
  • Experience in Citrix NetScalers and VDI environments
  • Experience of handling and managing Azure Stack
  • Use of PRTG Network Monitoring tool
  • Experience in mentoring and developing junior colleagues.
If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you!Full time permanentLocation NewportSecurity Clearance Level SC - must be willing to go through this process Internal Recruiter JoshSalary £45,000 + on call allowance which is usually around £10k per yearBenefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fundAlthough this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

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