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| Job Location | Newport, Gwent |
| Education | Not Mentioned |
| Salary | £26,500 - £34,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
*Fast growth business based on the outskirts on Newport*Customer Service and Exports ManagerClient DetailsThe organisation is a business services organisation that is a market leader in the UK and currently expanding into EU and Internationally.Starting salary will be between £26,500 and £34,000 plus benefits.Permanent, full time.Free parking.DescriptionThis is a brand new role in the organisation that will be solely responsible for:1) Customer Service and Account Management2) Exports and smooth delivery of materials3) Team management (x2 coordinators)Key duties:- Managing the purchase order process- Improving operational efficiencies- Deliver excellent customer service to customers- Manage the export process and ensure compliance with international regulations.- Complete and manage export declarations.- Plan and coordinate the international shipment of goods.- Negotiate rates for haulage, sea freight, airfreight, courier to achieve best possible costs and services.- Work with freight forwarders, agents, importers/exporters of record and vendors to obtain costings for Sales Quotations.- Manage relationships with all 3rd party logistics and freight providers worldwide in a cost-effective manner.- Provide documents to 3rd party logistics and customers in a timely manner, which include, Invoice, airway bills, Certificate of Origin, Insurance Certificate, Packing List, Certificate of Analysis. L- Communicate any delays to the business and the customer.- Maintain good working relationships with customers and vendors- Hold meetings with customers to develop goodwill and address issues- Maintenance of all export proceduresProfileThe ideal candidate:- MUST have exports/imports experience- MUST have experience delivering customer service and account management- MUST have team management experienceJob OfferPlease apply with your CV if interested.NewportCustomer Service and Export Manager