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Customer Service Advisor Languages

TSR Legal Recruitment
Job LocationNewport, Gwent
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Service Advisor - Languages - Newport

  • On-site parking
  • Flexible / agile working
  • Professional development opportunities
    • We have new opportunities for German & Norwegian Speaking Customer Service Advisors to join a developing and leading specialist insurance organisation based in Newport.You will be working with clients and their customers with the UK and Europe; delivering exceptional service to business partners and associates. As part of the role you will be responsible for:
  • Answering customer service enquiries and recording insurance details from customers, insurance brokers and insurance companies
  • Maintaining an effective working relationship with suppliers, brokers and companies offering the highest standards of customer service
  • Assisting requests regarding equipment in relation to repairs, replacements and damage inspections
  • Updating clients with any delays regarding their claims
  • Estimating amounts of loss or damage and set reserve with revision through the investigation
    • You will be able to demonstrate a supportive, flexible and driven ethos and demonstrate effective telephone communication skills. Previous experience of dealing with customers via telephone across credit control, customer service, customer account management within a financial or professional services environment is desirable.There is the opportunity to mentor within the team and so those who have previous leadership experience are encouraged to apply.This highly regarded organisation can offer a fantastic benefits/salary package and excellent development opportunities.If you believe you are suitable, please contact Rachel Phillips at TSR Legal team for a confidential discussion or apply directly for the role below:

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