Cisco Voice Engineer

Job Description

ResponsibilitiesThe Engineer will need to leverage their practical design knowledge for implementing Cisco Call Manager to design, build, integrate and deliver the system architecture. These tasks will be against a project work breakdown structure for the development ofthe Airbus deployable suite of products, and also for the voice architecture on a larger programme. The role is varied and demanding and will require the individual to be proactive in taking the lead for key areas.The successful candidate must be proactive, diligent with a strong technical ability, and they must have skills in both presentation and customer relations both at a technical and non-technical level. The role includes primarily hands-on implementation tasks,design work in support of the other network engineering staff and the ability to document both design and implementations undertaken.The current projects will require an awareness of operating voice & collaboration services in both deployed and secured environments and an understanding of enabling security lockdown and controls to allow system accreditation.A successful candidate will be directly responsible for:

• Execution of Work packages for the project or programme
• High & low level design of Voice and VTC networks
• Implementation for the system deployment
• Fault finding and problem solving
• Supporting other enabling technologies, e.g. certificate services
• Documenting areas of their responsibility, such that it can be reused and repeated

Key RelationshipsThe Voice engineer will need to build and maintain good relationships with the following roles:

• Systems Design Authorities
• Lead Delivery Engineers
• Third party COTS product suppliers

Skills & Experience

• Knowledge and administration of backend Video Conferencing platforms. (Cisco/Polycom etc)
• High level of competence in the following: Cisco VOIP (CUCM), Cisco Unified Border Control Element (CUBE), Cisco Instant Messaging and Presence (IMP), Cisco video bridging infrastructure, and Cisco TelePresence
• General knowledge of Unified Communications including integration of Cisco and Microsoft Exchange
• Knowledge of Microsoft Lync/Skype for Business would be beneficial
• Full understanding of network protocols within the TCP suite
• Knowledge of SIP and H323 protocols
• Knowledge of Voice Recording technologies and their support and operation
• A understanding of basic routing/switching/QOS, firewalls and its potential impact on voice, video and web streaming network environments
• Knowledge of telephony to radio integration would be advantageous
• Self-motivated, outgoing personality and comfortable working within a busy team. Experience working with 3rd party suppliers
• Ability to assist developing and present a business case to support the infusion of new technologies and automation to improve infrastructure performance
• Excellence in preparing and delivering written and oral communications to achieve stated objectives
• Ability to identify and sequence actions to achieve goals while mitigating possible risk
• Demonstration by experience the ability to participate in all phases of a Technical development and delivery from initial requirements capture through to in-service operations.
• Strong communication skills
• Ability to identify technical issues
• Good interpersonal and team building skills
• Good customer-facing and team working skills.

Formal Education & Training

• Educated within computer science or engineering related discipline.
• The ideal candidate will have a strong background in IP Telephony and VTC, specifically within Cisco and preferably Polycom
• Any of the following qualifications would be highly advantageous: CCNA Video Telepresence CCNA Video Network
• 5 years of communications systems management

Guidant Global (Airbus) is acting as an Employment Business in relation to this vacancy.