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Job Location | Newmarket |
Education | Not Mentioned |
Salary | £23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Planning Coordinator – Team LeaderSpider Recruitment Services are working with a well-established company in the Energy & Utilities sector who are looking to add to their workforce planning department.This administrative/planning position will suit a confident and outgoing person who has previous experience in labour and workforce planning, or indeed any experience held planning jobs/projects/works where you would have gained transferable skills to succeed in this role.The Scheduling team are responsible for the management of day to day work, ensuring customer expectations are managed and work is attended to at the highest success rate. The Schedulers manage the jeopardised work due to absence, van issues and emergency work that is requested on day from their clients.Reporting into the Planning Manager, the Scheduling Team Leader supports the company’s daily performance by directing and overseeing a team that directs and manages their engineers’ diaries and also the customers’ expectations on day.To manage performance of the team by auditing call and email quality, ensuring all daily tasks are assigned and completed as well as completed team 1-2-1’s and regular performance management and coaching,Key Responsibilities:
Keyskills :
Admin Customer Service Scheduling Wkfce Planning Labour Planning