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Customer Resolution Advisor

Exact Sourcing Ltd
Job LocationNewmarket
EducationNot Mentioned
Salary£23,500 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you a problem-solving enthusiast with a passion for delivering exceptional customer service Are you ready to be part of a dynamic and vibrant office environment If so, we have the perfect opportunity for you!Joining this well-established and collaborative team you will be providing customer service that goes above and beyond to give resolutions to customers. As the Customer Resolutions advisor you will be supporting the company and handling the day to day of customerissues. Your empathetic and calming nature ensuring a quick and satisfactory resolution.As the Customer Resolution Advisor, you will be:

  • Logging queries accurately
  • Ensuring client communication is timely and informative
  • Arranging appointments
  • Managing email inbox
As the Customer Resolution Advisor, you will have:
  • Great attention to detail
  • A professional approach
  • Experience in a similar field would be an advantage
  • Exceptional communication skills
If you like the sound of the Customer Resolution Advisor role and have the experience of working in a similar role or environment, please get in touch by sending us an email with your application.Please contact us on or email .By applying for this Customer Resolution Advisor role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. Wevery much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.Exact Sourcing is an equal opportunities employment agency.

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