Service Desk Team Lead

Job Location	Newcastle Upon Tyne
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Do you have a passion for leadership and a knack for exceptional supportThis opportunity is to join a dynamic IT team in the healthcare sector delivering top-notch service to internal stakeholders. The Service Desk Team plays a pivotal role in ensuring the smooth operation of this organisation. You will be in charge of 16 servicedesk analysts and you will report into the IT Service Manager.The skills you need…

Proven experience of leading a IT service management team
Excellent Communication skills
ITIL
Strong knowledge of IT systems
Escalation management

This opportunity would suit someone with excellent communication skills and they will be extremely people driven.Whats in it for you..

Generous pension
Competitive car scheme
Flexible working
Guaranteed training and progression

If youre ready to lead a team and make a significant impact in a healthcare organisation please get in touch today! This role will be a hybrid position paying up to £35,500.

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