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Service Adviser

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary24,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Service Adviser - Newcastle Upon TyneSalary: £24000 - £26000 per annumPermanent - Full timeThe Role:My client is looking for an experienced service adviser to join their busy depot. You will provide a courteous and efficient reception service always ensuring a high level of customer satisfaction. You will be responsible for R2C, truck service scheduling,MOT bookings in line with manufacturers guidelines and recommendations.As a service adviser you will need:

  • Experience of working in a similar environment with excellent customer service skills
  • Good experience of a service industry dealing with customers via various methods
  • A passion for delivering exceptional customer service
  • Knowledge of working with databases
  • Excellent time management, organisational and IT skills
  • Strong communications and influencing skills
  • Good levels of numeracy and literacy
  • Attention to detail and accuracy is paramount
  • Driving licence desirable
  • Technical background desirable
The company:My client is the largest privately owned Renault truck dealership in the UK with 7 depots spanning the East of England supplying the full range of new Renault and Isuzu trucks, pre-owned trucks, trailers and vans. Many of the customers who they still dealwith today are customers of old, they strive to build successful and long-lasting relationships with all their customers new and old.If you would like to hear more about the position, then we would love to hear from you.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phoneor text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy orGDPR please contact us.Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keyskills :
Customer ServiceService AdvisorService AdviserCustomer Contact Advisor

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