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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | £21,673 - £24,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Roles and Responsibilities:- Manage inbound calls, addressing customer queries and technical issues.- Apply your sales expertise to elevate the overall customer experience.- Aim for first-call resolution in every customer interaction.Benefits for Sales and Service Consultant:- Competitive salary of £24k OTE.- Attractive bonus scheme.- Exclusive discounts on popular entertainment and telecommunications packages.Shifts & Hours:- Full-time permanent role.- Flexible shifts between 8 am to 10 pm, including weekends.Required Skills:- Strong customer service and sales abilities.- Excellent communication and basic technical skills.Location & Work Model:- Hybrid work model with on-site training and regular workdays in Newcastle Upon Tyne.
Keyskills :
Calls
Customer Queries
Customer Service
Sales
Telecommunications