Sales Advisor

Job Description

MTrecs new career opportunity;Our prestigious client is an established and highly successful Newcastle based customer service organisation. You will be working for a truly global multi-national organisation, with an incredibly well know brand name. They are now expanding their businessand providing consumers with a range of ground-breaking technology products and services. This really is a great time to be joining the business.Due to growth and expansion for 2022 they are now looking to recruit a team of permanent Outbound Sales Advisors as soon as possible. If you have a background in direct sales such as, telesales, door to door sales, making outbound calls, and you are ableto provide a great customer experience and available to start a new role immediately, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a calm and professional manner and be able to also respond to customerservice calls and emails. You will also be able to display an enthusiastic and friendly attitude and where necessary provide customers with support and guidance, to help them during the call. The role is home based to begin with, however you will be required to work in the office at a later date so you must live within a commutable distance to Newcastle.You will be joining a truly expanding and dynamic company, a superb team-based culture and huge opportunities to progress and advance your career. The company are looking for committed and hard-working sales orientated individuals who are looking for a long-termpermanent job opportunity. The company also provides fantastic bonus scheme with uncapped commission opportunities!Please apply for an immediate response. If you are successful, following a screening process, you can be in a permanent job very quickly.Rewards and benefits on offer;

• A permanent contract from day one.
• An excellent bonus scheme.
• Working for a blue-chip client.
• Superb team culture
• Excellent training programme
• Newcastle based offices
• Friendly working team structure and management
• No weekends and a half day on a Friday!

The job you will be doing;

• Making outbound calls to consumers who have expressed interest in the service.
• Upselling additional products and services to maximise selling potential.
• Solving problems, going the extra mile to provide fantastic customer service
• Working towards monthly targets, i.e. sales, call handling times, targets, attendance and time keeping.
• Processing orders and updating customer accounts with relevant detail in an accurate and timely manner
• You will be expected to take the initiative and rise to different challenges each day.
• Where necessary provide support and guidance to customers to help them during the call.
• Work in a fast paced, customer focused environment constantly striving to ensure you are providing the best service possible.
• 40 hours per week - working hours between Monday to Thursday 10:00am to 8:00pm and Friday 10.00am -2.00pm.

About you;

• A great communicator and enthusiastic about helping customers.
• A passion about achieving goals and comfortable selling products that fit a customers requirements.
• Thrive on learning new knowledge and skills and are quick to adapt.
• Know your way around a computer and can navigate multiple systems.
• Be self-motivated and can work from home with minimal supervision.
• Be resilient and can adapt to a fast paced and ever-changing environment.
• Previous direct sales experience essential - outbound telesales preferred.
• A key requirement is a strong CV with longevity in job roles.
• You must be IT iterate and be able to provide a customer service response via emails
• Key qualities to possess for the role are a positive, friendly and customer orientated attitude
• Able to deal with pressure and demonstrate examples
• High attention to detail
• Strong time management and organisational skills
• A pro-active attitude with a self-starter attitude