Product Manager

Job Description

We are looking for skilled Product Managers to join our community of experts in DWP Digital.Were driving a once-in-a-generation transformation of government services used by millions of people, and powering payment worth £195bn a year. Were using fresh ideas and leading-edge technologies to create innovative and user-centric products and services.The scale of what we do is extraordinary, and our purpose is unique. Wed love you to join us.Delivering World-Class Products.Youll be working on Universal Credit, one of the highest profile digital transformation programmes in the world, praised for its fast and flexible response to the Covid-19 pandemic and now in use by over 5 million claimants and 30000 staff. We are passionate about making sure our operational colleagues can focus on supporting people both in and out of work, as well as making sure that people can manage their finances and are paid the right amount on time. We are looking for an experienced Product Manager who is confident working in an agile multi-disciplinary environment and can lead the delivery team to drive the best outcomes for our users.This role is specifically in DWP MI (Management Information) leading work on MI reporting and visualisations across a broad range of business areas.Youll be developing products to help millions of people understand and receive the support that they are entitled to on time.Youll be involved in the whole product lifecycle, working with lead and senior product managers.As part of a multi-disciplinary team with a wide variety of expertise and a strong peer network, youll be further developing your expert skills in and knowledge of product management techniques.Youll also be involved in transforming the user journey and streamlining processes, shaping a more effective, efficient and tailored experience for our customers and colleagues.Its an amazing opportunity to leave a Product legacy across the whole of the public sector.What skills and experience do you need to show us

• You have experience managing a product through discovery, alpha, beta and live states
• Awareness of Agile tools such as agile and lean practices and implements them intelligently. Able to visualise and make visible the work of the team.
• You know how to put users first as part of a commitment to user-centred design and know how to achieve this amongst competing priorities.
• You know how to challenge the status quo to ensure the delivery of a successful end-to-end service.
• You know how to define a minimum viable product and make decisions about priorities.

Details. Wages. Perks.Youll join us in one of our brilliant digital hubs, in your choice of Blackpool, Birmingham, Leeds, Newcastle or Sheffield.We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model, with around 60% home working.In return for your skills, we offer a competitive salary of up to £59,589.Youll be eligible for a brilliant civil service pension with employer contributions worth over 27%.Youll also generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with I Can Be Me in DWP
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so its even easier for you to get to work and start making a difference
• Sports and social activities
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

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