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Pre Sales Solutions Consultant (Unified Communications)

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£60,000 - £85,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

UC sip sales "pre sales" "solutions consultant" CCaaS UCaaS UCC collaboration skype teams voice "unified communications" sales "contact centre"Pre Sales Solutions Consultant (Unified Communications) for a major UK managed services providerUp to £80k base plus bonus/commission and car allowanceHome or office based - UK wide locationsProvide "pre-sales" Solutions support internally and externally to sales working on UCC projects.Work as a team player to assist in the smooth running of the UCC Solutions department.Closely interact with the engineering department during the design stage of new solutionsKey responsibilities for this job:

  • To engage with Sales from the early stage of the pre-sales cycle.
  • To attend customer meetings with Sales.
  • Technically qualify new opportunities and provide input for commercial qualification.
  • The ability to design and develop innovative and competitive solutions based on customer requirements, working individually or leading a wider virtual team for the qualified opportunity.
  • Answer internal solutions design queries from Sales..
  • Work closely with Sales and Bid Management to respond to tenders
  • Close working relationship with engineering in order to validate proposed designs and solutions.
  • To answer any general pre-sales queries for purposes of budgetary pricing.
  • Work as a team player to assist in the smooth running of the UCC team.
  • Knowledge and experience required:
  • Someone with a passion for working in the Unified Communications field.
  • Preferably demonstrate 2 or more years of Pre-Sales experience in Voice/UCC/Contact Centre services.
  • Capability to talk confidently about technical solutions.
  • Excellent attention to detail and analytical ability
  • ability to pull together technical design skills
  • Experience in giving customer presentations
  • Experience of SIP, Hosted Voice, Unified Communications, contact centres, video conferencing, virtual meeting rooms, collaboration platforms, skype for business/Teams
  • A clear focus and commitment to customer service
  • Strong commercial acumen
  • Excellent verbal and written communication skills
  • Flexible approach to work with the ability to work effectively under pressure.
  • Responsible and willing to take ownership.
  • Positive and professional attitude.
  • Required skills
  • Collaboration
  • Pre-sales Consultation
  • Sales Engineering
  • Voice Networking
  • Unified Communications
  • Keyskills :
    Collabation Pre-sales Consultation Sales Engineering Voice Netwking Unified Communications

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