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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
WHAT IS IN IT FOR YOU£30k per annumPensionLife AssuranceCompany VanFuel CardOvertime available – Time & half after normal hours, 12pm onwards Saturday is double time and Sunday is double timeMonday – Friday days onlyTHE BUSINESSWestray Recruitment Group are seeking a Multi-Skilled Operative to join our client who are a leading UK house builder serving local communities across the UK. The company in question have various operating businesses in England, Wales and Scotland, house-buildingbrands and off-site manufacturing facilities. If you are a multi-skilled tradesman and are looking for a new opportunity within a growing business this could be the role for you.THE ROLEThe purpose of the role is to execute remedial works in accordance with Company Guidelines, Group Standards and Procedures for Customer Care, whilst maintaining high standards of customer excellence.Complete all remedial operations in full compliance with the company H&S policies and procedures, putting the safety of our teams, contractors and customers as first priority. This includes making sure all tools used are in good working order and compliantwith the H&S requirements.Ensure that the company vehicle is roadworthy, clean and tidy at all times and that both company and private tools are in good working order and compliant with any testing requirements.Take work instructions from your Customer Care Team, ensuring all customer appointments are attended on time in order to repair defects in a timely manner, to a high standard and ensuring first time resolution.Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis. This includes accurate descriptions of root causes and action take, as well as photos or videos wherever appropriate.Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunitiesLiaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinatorsTHE PERSONBe highly competent at a range of practical skills , basic joinery, painting and plastering/patchingDemonstrate good verbal and written communication skillsBe intuitively customer centric, with a good understanding of business requirements and brand positioningDemonstrate an ability to learn different systems and be conversant with the basic Microsoft tools such as Microsoft Outlook and WordThrive in a busy, fast paced environmentTO APPLYPlease apply for this position and your CV will go direct to our Engineering Consultant Neil Douthwaite who is leading the search. Alternatively, if you have any questions, please get in touch with Neil at Westray Recruitment Group