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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | 11.00 - 15.00 per hour, pro-rata |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time Work from home3 months |
Urgent temporary requirement fully home based however opportunities to become permanent if you are London based and eventually able to work on site. Other locations would be purely temporary for around 3 months. An administrative post assisting with memberqueries. Extensive email contact therefore excellent written English. Full time hours. Previous customer service required ideally with some complaint handling experience.Job profileAs a Member Support Specialist you will serve as a support resource and contact point for various financial services related products and services. You will be detail oriented, tech-savvy, member-focused, flexible and adaptable and actively take ownershipof small tasks and big projects with the same positive attitude. You will be responsible for handling Member Support interactions, root cause analysis of member issues, and improving internal processes & resources to deliver a member centric experience.Responsibilities