L&D Digital Learning Coordinator

Job Description

Were Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide.Our Newcastleoffice is currently recruiting for L&D Digital Learning Coordinator. As well as the relevant skills and experience, were looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches andpoints of view and believe diversity drives innovation, so were building a culture where difference is valued.The RoleThe position is based in Newcastle and will report to the L&D Digital Learning Manager.The successful candidate will work closely with the L&D Leadership team to create and manage L&Ds online portfolio of learning materials and resources. Additional administrativeactivities will include, but not be limited to; managing our digital learning catalogue; editing and packaging videos for uploading to the LMS (Cornerstone) as digital learning; building online courses for use by L&D or other internal teams; testing all onlinecontent courses for functionality; updating our SharePoint and intranet site; and liaising with our third party online learning service providers.The successful candidate will also provide an important L&D co-ordination function in that they will, working alongside our existing L&D co-ordination team in Newcastle, provide end-to-end co-ordination support for our internal and external training programmes(held both online and in person).Skills and Experience Required(E: Essential, D: Desirable)

• Experienced back-end user of a Learning Managing System (LMS) (E)
• Document management system (for e.g. Microsoft SharePoint) (E)
• Ability to work with appropriate software to package digital learning content (for e.g., Articulate/Storyline 360 etc.) (E)
• Multimedia editing software (E)
• User acceptance testing (D)
• Demonstrate good aptitude for picking up software from initial/limited training (E)
• Handle and resolve technical issues (E)
• Work with minimal supervision after instruction (E)
• Proactive and positive approach with a "can-do" attitude (E)
• Ability to think through problems from a fresh point a view; comfortable with ambiguity and complexity (E)
• Ability to navigate change with confidence and agility (E)
• Get results under tough conditions and go beyond the norm; exhibit presence that inspires confidence (E)
• Excellent organisational and administration skills (E)
• Strong time management and prioritisation skills will be required to support a busy team at different levels of seniority (E)
• Ability to engage with key stakeholders and deal with people at all levels within the organisation (E)
• Strong team player (E)
• Flexible and adaptable approach (E)
• Confident and fully competent with IT/use of Microsoft packages (E)
• Excellent written and verbal communication skills (E)
• Meticulous attention to detail; always striving for high quality and continuous improvement (E)
• Ability to work effectively under pressure (E)
• Solution orientated and takes initiative (E)
• Experience in a legal or other professional services environment (D)

Our clients come first and whilst we have a high performance culture and work hard as a team, in return we offer range of competitive benefits including:

• 25 days hols + Bank hols - Buy up to 5 days
• GP Service
• Bupa Healthcare
• Pension
• Flexible working

In addition, we are proud of our established health and wellbeing programme which supports our employees through mental, physical and lifestyle challenges.Norton Rose Fulbright is committed to promoting a diverse workforce and an inclusive workplace where everyone can realise their full potential and career ambitions on the basis of merit and skill. We offer a range of family friendly and inclusive employmentpolicies, flexible working arrangements, and employee networks. Find more about Diversity and Inclusionhere.Norton Rose Fulbright is an equal opportunities employer. We will make reasonable adjustments to our application process to ensure that you have the best chance of success. We understand that theres not a "one size fits all" approach to adjustments so ourteam will work with you individually to understand more about your requirements. Please contact our Recruitment team